Running into error code 0x91d7000e when trying to set up Blu-ray Bitstream Passthrough? Check here!

If you're seeing the error 0x91d7000e when you have custom video settings and are trying to use the newly released “Blu-ray Bitstream pass-through” feature and DTS-HD playback, check out the info below!

If your Video Output settings are not set to the “Auto-detect (recommended)” option under the Advanced video settings page and you're trying to play a DTS-HD movie, you may receive an error message of: 

Your audio receiver can’t decode this. Go to Settings > Disc & Blu-ray and uncheck the option to let your receiver decode audio. Then play the disc again.“ (0x91d7000e)

To resolve this issue: 

  1. Go to Settings > Display & sound > Video output > Advanced video settings
  2. Ensure TV connection is set to “Auto-detect (recommended)”
  3. Now try playback with “Let my receiver decode audio” enabled under the Blu-ray settings

Question Info

Last updated February 10, 2019 Views 246 Applies to: