Rewards says Im not old enough and the forum said to post here

Tried to sign up for Live Rewards. Was told I am not old enough. I am 31 years old, live in the United States. I would think I am eligible. I verified via live.com that my birthdate was entered correctly. I chatted with support and was told someone would help. Said to post on the Rewards forum. I posted there and they said to come here. I would think someone could have figured it out 4 days ago when I first brought up the issue. Guess not. All I see is people posting the same issue. What shall I do next????

 

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Last updated July 5, 2018 Views 0 Applies to:

You would need to post this in the rewards forums here forums.xbox.com/.../29.aspx

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your birthdate is the very first date you sign up with. even if you edit what the year displays as, there is no way to change the age you chose when you created the account.

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Just started on here. birthdate is 1982. even had i signed up when xbox first came out i was over qualified. Bout to buy a PS4 cuz no one has answers here.

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I have answered you.As it's a rewards problem you need to post in the rewards forum via the link i posted.Thats the only place you can get help with rewards problems.

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