Rewards Credits Not Deposited

Received an email stating

We attempted to deposit your Rewards Credits into your Xbox Live account, but we encountered an error. To fix this, we need you to take the following steps:
1. Go to Microsoft Billing.
2. Make sure your account information (including country and region) is correct.
3. If you're still experiencing problems, make a post to the Xbox Forums.

All of my information is correct and up to date. I contact Microsoft Support already after reading other forum posts and they just told me to post here.

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

the rewards that you earn are usually deposited at the end of every month

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This was for the deposit I had requested last month

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Sorry to hear about your rewards issue. To get better assistance could you please post in the Rewards forum by following this link forums.xbox.com/.../29.aspx

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