Reset + Rewards

Well Im an ambassador, my XP was all done to become level 3 but i needed 6 days tenure.

After waiting 6 days, My xp got totally reset but my tenure didn't. So i contacted xbox support on twitter and thats fixed now.

But I can't get on the private ambassadors forum, didn't try it before so don't know if that changed. And i also haven't recieved my level 3 rewards.

 

Any help?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Ow, just mentioned that im also not displaying a level 3 thingie on the left.

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I can't get on the private forums in some way, so can't see that thread :(

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I don't know why your Ambassador status is not showing up in these forums, and not allowing you access to that forum section.  You should PM over the forums the gamertag "XboxAmbassadors", or if you can't do that, contact them via email: *** Email address is removed for privacy ***.  They can fix that.

Basically the thread I linked to explained that there have been errors in the stats showing up on the Ambassador profile pages.  Your actual stats have not been reset, just what it says on that page.  It should be fixed by Monday.

What I am currently seeing on your page (http://ambassadors.xbox.com/en-us/Pages/profile.aspx?Gamertag=TACTFULRANGER) is 

  • Level 3 
  • 990 XP
  • 32 day Tenure


Is that information correct? 

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Yes that's correct, i contacted the twitter account about that yesterday. The day before my level and xp were 0. So it's very strange that my level isn't shown correctly on this forums. When i mailed to *** Email address is removed for privacy ***, i immediatly got a reply that the emailaddress no longer exists and i should contact the twitter account. I pm'ed XboxAmbassadors 3 days ago, still no answer :S

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Generally, they don't respond on weekends, as there is no one there, so you may need to wait until the new week.

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Hey there TactfulRanger,

Your Ambassador statistics should now be up to date. If you're still not able to access the private forums please contact @XboxSupport on Twitter, and they'll take care of you. If you feel like you're not getting the support you need, never hesitate to PM me. Thanks :)

-Mister B

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