Reset problem?

As of today, I've been having an issue where I sign in to Xbox LIVE, and my gamerzone, gamerscore, and rep are gone. I only play Halo: Reach online, and when I log in to that game, everything is reset as though I am playing the game for the first time. Every now and then, I get my stats back, both on LIVE and Reach, only to have it "reset" again? Could recovering my gamertag be a solution to this problem? Or is my account possibly compromised?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

It sounds like your profile might be corrupt. Recovering it should fix the problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.