We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I assume your aware restoring to factory default, will delete all the content from your hard drive that you have including downloads and saves. It is recommended you make a transfer of them before you do so(for at least the saves).
To reset to factory default, you first need to go to System Settings > Console settings > System Info and write down you serial numbers.
Secondly check in family under the settings tab to make sure content controls are off.
Lastly, you will need to format each drive that is plugged into the Xbox starting with the HDD. When you highlight HDD(located in Storage, under System Settings), you will see the option to press Y, this will present you with 4 other options one of which is
format. Upon selecting format you will be prompted to enter the serial number you were suppose to write down, and told that doing this will erase everything. Once you've done that, its a good idea to also go into network settings and disconnect any wireless
connections you have enabled.
Once this is all done, from the same menu (System Settings) you will see at the bottom one option called Initial Setup, selecting that will start the Xbox first load setup all over again.
I apologize if we are not allowed to tell users how to do this, and as a result I assume this whole post will be deleted, if not, here's how to do it.
Hope this is allowed and helps. :)
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