REPAIRED BY MICROSOFT BUT...

hello i hope this is in the correct area, anyway i recently had to send my old xbox to be repaired at microsoft germany and they sent me a newer xbox with hdmi but the power pack i have is for the old xbox and i cannot play it or turn it on obviously :) can i also get a power pack ? i have emailed microsoft with my problem but just keep getting "this is the wrong section" emails back.

im in no position to pay £35 for a replacement powerpack :(

thanks

 

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Last updated July 4, 2018 Views 2 Applies to:

Try and contact xbox Support

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The older PSU's should fit the newer models.  The PSU connectors on the HDMI models of the original Xbox 360 are keyed, which means that incompatible PSU's won't fit these machines.  Your older pre-HDMI console PSU should fit your HDMI console though.  Does your PSU not fit your replacement console?

If you're having problems, you'll need to call support.  The number for the UK is: 0800 587 1102

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thanks for your replys guys :)

i will ring them cos emails are not replyed to smh

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