Repair Return Address

I can't find what I would deem the right forum for this post.  Hopefully this is it.

Unfortunately, something has gone wrong with my XBOX 360's disc drive and I have no choice but to send it in for repair.  I filed the repair report at about 3 in the morning and in a lapse of memory and perhaps lack of sleep, accidentally put the wrong return address.  I live in a college dorm and our mail system has everyone separated into room numbers.  Instead of putting 126A as I should have, my mind combined my current room number with my old one and I ended up putting 109A.  Now I can't find a way to change this one simple error.  The "Ship To Address" button is greyed out.

Solutions anyone?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hey mate, so did you get a service order number? I would get onto phone support or through the chat and hopefully they should be able to look it up and change it for you: support.xbox.com/contact-us

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Looking into that now.

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I believe I've got it all sorted at this point, but I'm not familiar with these forums so I'm not sure how to delete this thread or if I even can.

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There's no need to delete the thread my friend as your solution might help someone in the future.

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So did you end up calling support to get it sorted?

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Hopefully it will be sorted soon.  I'm waiting on an email to confirm things have been changed over and then I guess I'll be sending the thing on its way.  This is going to be a terrible three weeks.

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You may use the "suggested answer" box to show the forum the topic has been answered. You may also delete a posted thread you have created or response. Glad it's sorted.

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Answered,

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