I know this might not be the right place but it's the best one I can find. Can anyone tell me how long Xbox repair orders stay open without them receiving the Xbox? This order was put in 3 weeks ago and I still have yet to be able to send my Xbox in. But I did print the shipping label that week. I am sure that I could have found this answer at myservice.Xbox but I always get access denied there, I am not really sure how to sign in to it. I have tried every username that that it could possibly be. I have never went there and created anything like that so I can only assume it's my gamertag or an email or my name.
Anyway if anyone could answer the first question it would be appreciated.