Renewing Xbox Live Gold subscription

My Xbox Live Gold subscription expires 04 May 2015, so yesterday I thought I would renew it. Tried online, tried from console without success. Asked in Support chat what problem was. 5 1/2 hours later was none the wiser and the telepone callback I just received consisted of giving my console ID and being told to wait for an email resolution. What a  waste of time and incredibly poor customer service..


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Last updated July 4, 2018 Views 31 Applies to: