Renewed Xbox Live Gold but console doesnt recongize it.

So I renewed xbox live gold today online using this site, but my console wont recongize it. when I try to play red dead online it says my profile doesnt support it.

whats going on? Im ready to just cancel and say by to xboxt at this point. 

 

Question Info


Last updated July 5, 2018 Views 210 Applies to:

Hey Broletariat90,

Where you signed into xbox live when you renewed your memebership on the website? If you you simply need to log out of your account and back into xbox live.

This should solve the issue,

...

If by any chance this does not work. Simply redownload your profile from the xbox live servers.

To do this...

1. Delete your profile from the storage device. (Only delete the profile, not the content.)

2. Sign out of any profile

3. Press the guide button

4. Choose the "Recover Profile" option

5. Follow the on screen instructions to download your profile.

This will download the most up to date version of your account.

If you have any questions feel free to post them below. I will be here to help.

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This particular thing happens because it can take up to two hours for the servers to update the xbox with the correct information.

Just test your xbox live connection, sign back in and then you should be showing gold on the console.

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Hello,

Sorry to hear your having these problems, they do rarely happen!  Hopefully we can get this fixed :)  Does an error code 8015d080 show up by chance?  Please let me know I would love to help you get a solution to your problem

Justin C.
Microsoft Office Specialist

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