Renewed my xbox live and It's saying my tenure is 0 years

I've been on xbox for 3 years, shouldn't it say 3 years after i renew my gold?

I've been silver for the first time ever for over 2 weeks.

Is this a glitch?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

When I upgraded my second profile to gold after being silver for two years it took a week for the tenure to appear.

So try waiting a few days.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Still says 0 years after redownloading my profile

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

NextGRE hey there,

This is a known problem, it is currently being looked into. Do not worry, I am sure this will be fixed in no time!

Xbox is good for fixing bugs and glitches rapidly :)

Hope this helped!

Cloud.

Edit - you could always try to re-download your profile and see if that fixes the issue for you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.