Renew problem

I just renewed my xbox live membership from my computer but when i go to my console and sign in my profile still shows silver and won't let me play multiplayer anyone know how to fix this ?

 

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Last updated July 5, 2018 Views 1 Applies to:

When you renew on your pc there can be a delay before it shows on your console.Looks like your gold now so i assume everything is sorted.

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Hi there,

to speed up the process, that the console will see the gold subscription. Try and clear the consoles cache en reboot the console : support.xbox.com/.../clear-system-cache

That often helps.

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