Removing parental lock

I bought a second hand Xbox 360 slim can't play dead island rip tide due to 18+ Lock can play all others?? Dose anyone know how to change this been looking on the net an in all the forums.. The left trigger right trigger ect ect Dose not work it is rubbish Can anyone plz help ?? And contacting Microsoft is just as hard ???
 

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Last updated July 4, 2018 Views 4 Applies to:

pretty sure the only way to get rid of that lock is to contact support sorry.

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Hey there WARONTERA,

http://support.xbox.com/en-US/contact-us#0

Click Billing and Membership

Under Microsoft Account click Forgot Parental Control Code

Click Chat with Support.

Hope this helps....

 

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Yes, you would need to phone support directly and explain the situation.

They can give you a specifically generated unlock code for your console.

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