Removing Credit Card

 I have been trying to remove my credit card from my account. It is not working. It is saying that there is an outstanding balance on the card. However, the card has money on it. Any info would help.

 

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Last updated July 5, 2018 Views 1 Applies to:

well call support then turn off autorenewal

when the account is silver then you can remove it

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Hi there.

 

You could try signing into www.billing.microsoft.com to resolve the issue. You should be able to settle any outstanding payments there.

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