I have been trying to remove my credit card from my account. It is not working. It is saying that there is an outstanding balance on the card. However, the card has money on it. Any info would help.
well call support then turn off autorenewal
when the account is silver then you can remove it
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
You could try signing into www.billing.microsoft.com to resolve the issue. You should
be able to settle any outstanding payments there.