Before I dive into details I'm sure there are a ton of posts about this elsewhere as I have been reading a lot. However none really just state 100% of everything I'd like to know and I've been "researching" for the past few hours...very early hours I might add because I want to find out what is true and what is not true. Considering it's extremely early I'm pretty agitated at this point not only by my lack of findings but because of how disturbing what I did find out was.
So my sister and I got an Xbox 360 for Christmas and made two new accounts that had the month of free live. After hers ended she never renewed; I renewed mine recently and have had it like so for about a month and a half with no problems. Eventually I asked my sister if she would play Xbox again if I put Live back onto her account. Of course she said she would; so I thought it would be a simple buy her Live and then remove my information so it couldn't be used (not that I don't trust her but it's the principle of the matter).
I managed to buy her 1200 points as well so she could get at least one expansion for Black Ops. However after this was all said and done I went to delete my Credit Card and I found that I couldn't. After researching for a few hours I found that some people said you cannot delete your CC if it is tied to a paid Live account during it's duration of Live. So am I to understand now that my information is sitting there on an account I absolutely do not want it on even after it has already paid for something? In my mind there is no dilemma, I have emails stating confirmation that I have paid for the product(s) I wanted, why does my CC still need to be present? Why is it so hard to just delete my CC off of this account; everything has been paid for? Yes, I'm stating and re-stating what I already said because I'm seriously in bewilderment.
I'll be honest, at this point I really want to wait another hour and ten minutes and tear some Microsoft CS employee a new one once their phone lines open up. I'm trying to remain civil though due to the extreme ridiculousness this situation seems to me. So can someone, if anyone, please enlighten me on what is true about this matter? Can I call them up and have them delete my information? Or will this void my sister's subscription and block her? Is there ANY way to get this off the account?