Remove Paypal Renovation and Use Prepaid 12 months card

Hi All, 

My xbox live account was set to auto-renewal through paypal, but i don't have access to this paypal account anymore.

When i try to use my Prepaid 12 months card to renew my subscription, i get the message "This offer is not valid"

And

When i try to access "My Profile" on xbox.com, i get the following error:

It appears you've found a glitch in the system.

date: 4/15/2013 10:10:04 PM
code: 2F18E27DD3C627F
s: gsUlPe1UN+S5lMMt7PUhNw==
id: 0d4ee8ba-861b-4c6d-81de-c58fdce63cbf
req: add4e144-6fb5-4ce5-acac-a03097b49fae

All i want is remove the auto-renewal feature, and renew my subscription using my prepaid card.

Thanks in advance

 

Question Info


Last updated July 5, 2018 Views 2 Applies to: