Removal of GT from microsoft account.

I have an xbl account that I want to associate with a different email. I know where to do this. But when I go to do so it says the alternate email account already has a gamertag associated with it.
How or where do I remove the gamertag association from that Microsoft account, given that it isn't a profile on my xbox so I can't follow the usual steps laid out to do that.
I.e it's not an xbl account.

Please help xbox forums, you're my only hope!


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hey there Bat! If you have an MSA already attached to a Gamertag, you'd have to log into that Gamertag and change the MSA email to something else. This will free up that original MSA to be used on another account. If you need steps for changing MSAs on profiles, please check out our "Switch a gamertag to another Microsoft account" guide. Let us know how that goes, thanks!

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