Reiniciaron mi tiempo activo

Antes, tenia señalado que tenia 1 año de tiempo activo
pero hace poco me di cuenta que esta se reinicio,
el pasado mes de enero se cumplieron 2 años
alguien sabe porque paso esto?
es malo?
y como lo soluciono
;_; 

 

Question Info


Last updated July 5, 2018 Views 22 Applies to:

No, no es malo, para nada, es un enorme problema que han tenido en Xbox Live estos últimos días, ami me pasó lo mismo, mi Tenure se puso en 0 y sigo esperando a que lo arreglen, me temo que es lo único que podemos hacer por ahora, solo no vayas a hacer caso de los supuestos "Updates" que pusieron los agentes de Xbox donde dicen que ya está arreglado y que tu Tenure (los años que tienes en Xbox Live) va a quedarse como lo tienes por que ahora solo cuentan los años que has tenido de Gold, eso es una mentira, dijeron eso por que no lo han podido arreglar.

Solo puedo decirte que hagas una cosa, puedes borrar el caché de tu disco duro y recuperar tu perfil varias veces hasta que veas un cambio, pero no te lo recomiendo mucho por que yo borre y recuperé mi perfil solo una vez y empecé a tener más problemas con mi perfil, solo puedo decirte eso, espero que lo arreglen pronto.

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osea que, lo mas recomendable es seguir jugando y haciendo las cosas como siempre?

sin tener que borrar el caché y borrar y recuperar mi perfil?

pues, el sia que me di cuenta si me saco un poco de onda

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Hey there Salexy! Can you let us know exactly when you noticed a change in your Tenure, what it used to be, and what it is showing now? Also confirm that you have checked out the Tenure Sticky and followed any steps there to recover your Tenure. Let us know, thanks!

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no me funciono,

tambien llame a soporte y dijeron lo mismo

que borrara el caché o que descargara mi perfil

y no funciono

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Hello again!  What did your Tenure used to be?  What is it now?  When did you notice it was changed?  If you let us know, we can look into this for you :)

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amigo solo te cuentan el tiempo activo en tu cuenta por el gold, si solo has tenido gold 1 año y tu cuenta esta activa desde hace 2 años eso no te cuenta, no te cuenta el tiempo que estas siendo silver

Translation:
only friend you have uptime in your account by the gold, if you've only had gold 1 year and your account is active for 2 years that you not count, not you count while they being silver 

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