Region conflicts

I have moved countries. Why aren't i allowed to change regions? i can't add new microsoft vouchers from my new country and I am unable to purchase from my old country. Any advise please?? If i create a new account do I lose all my points and levels in games etc?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

You can only migrate your account to a new Xbox LIVE country, not to an existing one.

If you make a new gamertag, it will start from scratch. But you can make a silver gamertag to download things from and you will still be able to access them with your main gamertag as long as it's on the same console.

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