Refuses to update

Everytime i log on to xbox live i'm asked for an update, which never works and gives me the error message "Can't connect to Xbox Live", despite my having just logged on. It then asks me to test my connection and it's the whole thing again in a loop. Really annoyed, any help?! 

*i've had connection problems for a while, and have opened ports, restarted routers and scanned the support site for answers for ages.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there - can you try connecting your console directly to your modem, bypassing your router's firewall? This would be just for the purpose of getting the update downloaded and installed. :)

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Could you tell me how would i go about doing that?

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Nevermind, I googled it and it absolutely worked. Help appreciated!

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