Refurbished 360 purchased today won't work

At the top left of the screen "System Update Stopped"

"Can't read the update from your storage device. Please reinsert it to continue the update"

Status Code: 3143-3151-B600-0700-C000-02B6

Any help is appreciated, I held off on buying one of these things for a long time, finally got one and it doesn't function properly...

Thanks!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Have you got some sort of storage device? If you have and the problem persists, I would advise you to either get a replacement or get your money back from the store you got it from.

Always remember there is a high chance if hardware failure when buying things preowned.

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Bring it back to where you got it and 'give em hell' Or just ask them to replace it for a working one.

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If you have a hard drive attached to the console and you are not able to download the system update you might just need to clear your system cache. See the instructions below for steps. Also you could try a direct connection if you are not using one already to get the system update. So hook up your xbox directly to your modem instead of going through a router if possible.

http://support.xbox.com/en-us/pages/xbox-360/troubleshoot/hardware/clear-system-cache.aspx

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Or you can try to install the update manually:

http://support.xbox.com/en-us/pages/xbox-360/how-to/update-xbox-360/system-updates.aspx#copy

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The important part of the error code that you're receiving is the "3151" and information regarding this error code and steps for rectifying the problem can be found at this link to the support.xbox.com website:

support.xbox.com/.../system-update-help.aspx

Give them a try if you're still experiencing this issue.

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