(Referred Here by XB Support) Done! Unlocking .... stuck for almost 2 months now

Game

Halo: the master chief collection

Achievement

Listener

H3: ODST find the 1st Audio Log.

 

Ive already tried this 2 weeks ago

  1. Delete my account
  2. Power cycle my Xbox One
  3. Downloaded my  account to my Xbox One
  4. Deleted my local savegame to unlock it again
  5. Filled in the SURVEY

so my question is isn't there someone higher up that can set this Achievement back to Locked on my account so I can simply unlock it again?

because I tried unlocking it with another account and it popped immediately.

or

just unlock it on my account because I Unlocked

Record Store Owner

H3: ODST: Find all 30 Audio Logs.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hey there, LordI0ILink!

The survey that you referenced is the only way to resolve achievement issues, and unfortunately no one in Support, Twitter, or the forums here will be able to assist. You will receive an email once the investigation is done from the survey results. Unfortunately is no set time for how long the investigation takes, but once it has completed, you will get an email.

Hope this helps! 

MCP. MCDST. LVL 80

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