Redeeming Prepaid Codes on Xbox.com

Is the code redemption part of Xbox.com down?  I bought a prepaid code for Xbox Music through the MS Store and am trying to redeem it through the website but keep getting an error message to try it again later.  I have not tried on my console yet as I am at work and do not have access to it at this present time.  MS Store had a year of Xbox Music for $49.99 so I went ahead and purchased because I was saving $50 in the end for a year subscription but get error message when I redeem from Xbox,com.  I also checked my Subscriptions and the code has not registered.  Anyone else having this issue?

 

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Last updated July 4, 2018 Views 30 Applies to:

i have also faced the same problem . could not fix it .need help