redeeming code

hey my xbox live had just ran out and i am trying to redeem and 48 hour or a 7 day pass and i just keep gettin invalid if do it via xbox and i keep getting 

7b4fa2ba-af40-4f69-a60c-78d8e55bf6bb
2014/01/07 - 19:53:57 UTC 
when i do it on website any advice? 
 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

You're still showing as having a gold account. Trials cannot be added to a gold subscription. So you may have to wait for the system to completely update and show you as silver before adding the trial.

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