We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Redeemed a 3-month prepaid Live card, now not showing up?
I redeemed a 3 month live card on 12/27/13 and it said my membership was renewed. This morning, 1/6/14, it says my membership is expired! Help! I threw the card away because it loaded correctly and I didn't think I would need it anymore.
Hey there Jack! I apologize about that problem. Have you checked
http://billing.microsoft.com/ to see what happened? If not, please do so and make sure all your payment information is up to date. If you continue to experience this problem, please reach out to Xbox Phone Support so they can have a look at your billing
information and get it sorted out for you. :)
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