red dot on xbox 360

hello i wanted to know  what to do i just got an red dot light on my xbox 360 not a ring just a dot and when i turn on my xbox 360 slim, my tv is blank screen and then my xbox goes to a red dot after 5 to 6 sec. i actually tried to let it cool down, i also blow some air on the fan so the dust would get out i also unplug all the power cord and then plug it back in. i also have unplug all the usb or anything else. I have a 4 gb and i dont have a 250 gb so you know i  don't have a memory card that is been used. is there any way you please help me with this except for going to the xbox marketplace and get it repaired. just try to give me some advice what should i do. Also remember that i have only a red dot on the xbox not a ring. message me back to [MOD REMOVED]

 

Question Info


Last updated July 4, 2018 Views 44 Applies to:

Hello Tester,

Man sorry to hear about the console troubles. Let's see if we can get this working.

Here is what to do if you get a red dot on your console:

  1. Let the power supply cool for about 30 minutes.
  2. Plug the power supply into a different wall outlet.
  3. Disconnect and reconnect all accessories.
  4. Check the power supply.
  5. Remove the hard drive.
  6. If the above steps don’t solve the issue, order a replacement power supply from the Xbox Online Service Center.


If steps 1-5 do not work, step 6 will be the final solution. 

Let us know how that goes, or if you have anymore questions.  

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