I have recently noticed that xbox live it taking a regular payment each month from my bank account (amount 5.99) using a debit card that has expired. What is concerning me is that my xbox live account lists me as a free member and checking the billing on my xbox account (as per the instructions here) i have no active subscriptions or payments due.
during a webchat with xbox support this was confirmed so I am rather curious to know why i am being billed for a service i am not subscribed to and would like this to stop. I havent even used my xbox since it broke nearly 4 years ago.
can someone here advise how i can get this to stop please.