Recovering Profile!!!!!!

I am having a lot of difficulties trying to recover my profile on other consoles! :/ I have been trying it for quite sometime now on other consoles and it isn't working. I keep getting an error code. I called about it weeks ago and the person I spoke to was some what unintelligent. I cleared my account from all the consoles it was linked to and it let me download it on my main xbox but on my others it isn't but it is letting my friends recover theirs on those consoles? I am soo confused so if you can help it would be very much appreciated :)

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Profiles are an Accounts issue, over in Forum 03 forums.xbox.com/.../12.aspx so if this does not work, let the folks over there know so they can help you more.

Sounds like the local profile on the other machine is out of date or corrupted, and when an app or routine asks for data from it, it causes the involuntary disconnection. I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded) by:

1) Tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

2) Select Storage (or Memory if Storage).

3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

4) When asked to confirm storage device maintenance, choose Yes.

Delete profile from your console

1) go to http://xbox.com/accounts & click on Sign in at upper right - if you can't sign in then ** STOP: DON'T ** delete your profile. Please call Xbox Support http://tinyurl.com/XBLnumbers Option 2 for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

2) Go to Settings - pick System - choose Storage - pick All Devices - choose Gamer Profiles

3) pick the gamertag choose Delete, and pick Delete Profile Only.

This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

Re-download

1) Tap the silver Xbox Guide button

2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

3) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

4) Enter the password for the Microsoft Account.

4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

7) Sign in, and retry.

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Hello  CHAOT1CDESTROYER

Which  kind of error code are you getting?

You can try these steps.

  1. Clear the cache on your console through Settings -> Console -> Storage

  2.Sign in to support.xbox.com and ensure your account security, and  payment details are up to date

  3. Make sure you've accepted the most recent Terms of Use

  4.Try downloading your profile again

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