recovering my gamertag

Ok, so my brother created my xbox live profile and accidentally made himself my parent profile. Everything was fine until he ended his account. Recently when they updated the terms of use I had to have my parent profile accept the terms of use for me. The problem was, There was a parent profile that neither my brother or myself recognize. It seems they gave me some random parent profile. Also another problem I have is that my brother created the account but did not remember any of the information. So, I also can not get on my account on this website because I don't know the password, and neither does my brother. So the problem is I don't know my windowslive password, and I have a random parent profile. I have also tried emailing the parent profile but no response. The email they gave my as my parent profile is [REMOVED - DO NOT POST EMAIL OR MICROSOFT ACCOUNT]

Please help if at all possible, I don't have much proof that the account is mine other than I am the one paying for it :(

 

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Last updated July 5, 2018 Views 0 Applies to:

Well, try to sign up for that address.

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