I have tried for the past 3 days to figure out why it was doing this, but my gamertag randomly said it was corrupted so i deleted it off my harddrive (the profile only) and then tried to recover it. I have no problem actually recovering it as i know my information, but every time i try to get to the recovery screen it just goes black for about a minute or 2 and then a screen appears that says "the game couldnt start. try downloading the game again. for more help, visit www.xbox.com/support." and idk why its doing that when all i want to do is recover my account. Help would greatly be appreciated as im losing valuable battlefield bad company 2 multiplayer time. :) thanks!