Recovering my account

For some reason when I put in the email and password on my xbox 360 and try to recover it , it says cant recover is there a reason ? I am very confused because I can recover other accounts just not mine .

 

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Last updated July 5, 2018 Views 0 Applies to:

Hello. Please make note that this is the windows phone live support section! So you may not have much luck posting this question here

That said try clearing out your system cache

www.wikihow.com/Delete-the-Cache-on-Your-Xbox-360

as well as going to your hardrive and making sure your profile is deleted from the harddrive. Then try to recover again.

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