Recovering an old message for proof of innocence

Hello all, I come from the Warframe community on Xbox and I am working my way to become a Moderator on the game. Anyways, I understand I must get ahold of Microsoft or something to retrieve old deleted messages. I am in a situation where I need some support on what to do. I need to get a conversation back from a couple weeks ago to prove a case to one of the developers on my game.

 

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Last updated July 5, 2018 Views 59 Applies to:
Answer

Hey there,

If you have not deleted the message, they should still be there in your messages. If you select your profile, at the top right of this page, then select messages. You should be able to retrieve the messages you wanted from there.

If you have deleted the messages then, as far as I know, you are unable to get them back. This is because they are deleted from the system. But others may know more. This I am only going with what I have been told previously.

Hope this helps,
Regards,

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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Answer

Yeah,that's right.Once a message is deleted or has expired after 30 days then there is no way to recover it.

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