Recovering an old account

I'm trying to recover an old Live account that I had about 3 years ago. My previous Xbox RRoD'ed and it wasn't until about May of this year that I purchased a new one. I have a new account now but I'd like to recover my old account as well(it had a lot of Rock Band DLC) Problem is: I don't remember what I used for a Live ID. I can guess the password because I've used the same 5 passwords for everything else.

I've already tried calling customer support and according to them, the only way to get any info is if I remember the last 4 digits of a credit card attached to the account that has long since been cancelled and replaced. I have no clue what the four digits were. Is there any other possible way to get my account back?

 

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Last updated July 5, 2018 Views 0 Applies to:

Do you by any chance remember your main e-mail address from when you set it up? I would guess that is probably your Live ID, maybe check through all of your e-mails to see if you have any from Xbox Live saved in there somewhere.

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If you don't remember the login information of your account, you can try contacting phone support (support.xbox.com/contact-us) for assistance.

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