Recovering an account

Hey i need help finding out how to recover my main xbox live account. I havent owned an xbox in a while but i preordered the xbox one and wanted my account to use when its available. I dont remember the email but i could probably remember the password. Any help would be appreciated. I did have some problems with a hacker while i have been on hiatus about a year ago with someone buying microsoft points with my credit card so i canceled the cards on the account. 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hi,

If you know the gamertag associated with your account, then you'll need to contact phone support directly. They will be able to assist you in hunting down the e-mail for your gamertag as long as you're able to answer all of their security questions. 

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