My account was hacked and they switched the region to Russia. Microsoft is completely terrible in handling this issue you would think that they would be able to revert the account to the state before it got hacked but that concept will blow the mind of anyone you talk to in tech support. For every one person that happens to move to russia and needs to change their region there are 10k of us who are screwed because someone hacked in and changed it. Your best bet is to remove any credit cards from the account if you can and buy a ps3 or start gaming on your pc. Xbox only cares about money the security and needs of their customers is not a priority.