Recover Gamertag - Can't remember Windows Live info!

I've come back to Xbox360 and am trying to re-establish my account.  I tried to change my current gamertag to my old gamertag (before I left xbox live), and I got the error "Gamertag in use by another user".  I worry that the gamertag is still active under a Windows ID that I used to manage.  Can anyone help me determine if I still own the old gamertag or if a new user has it?  I understand that if a new user has it, I can't get it back.

Thanks!

 

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Last updated July 4, 2018 Views 6 Applies to:

if you have accsess to the email at least you can ring hpone support and get it fixed and get your security question

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If you do not remember the security information behind the other account, then we cannot help you retrieve it. Do you remember at least the WLID, because you can always request a password reset. You might want to head over to http://live.com and check out their support options. Maybe they have something for recovering a forgotten account to a secondary email address?

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