Rechargeable battery pack melted.

I left my controller charging with the 360 in low power state. as I have done many times. and I came home to find my battery pack melted on the back and my coffer table slightly burnt. who do I contact about this..

 

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Last updated July 4, 2018 Views 143 Applies to:

u could always try phoning xbox or try talking to the store u bought it from is my best gues u need the numer 1800 my xbox see if the  can derict in the right way

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my bad wrong number 1800 4my xbox

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Never had a battery pack melt on me, but I've thrown out 3 of them so far cause they no longer charge.

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oh yeah you'll definitely want to call support to talk about that. 18004MYXBOX

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^^ This. May also want to check with the company that produced the said battery too.

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It was a battery Pack from a official play and charge kit

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I've never even had an issue where mine got warm enough to cause me any concern. Sounds like you were lucky that it wasn't worse.

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