Recent Console Update

Is there going to be a fix for the bugs that the recent update caused? I can't do anything on my Xbox because of the update.

 

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Last updated July 4, 2018 Views 5 Applies to:

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I can't talk to my friends or play my games from the HD. I've tried a cache clear and nothing. I don't even get an update for any of my games, It dc's me when I hit play game.

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Sounds like it might be a profile issue.  Have you tried re-downloading your profile?

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Take a look at your Storage. Go to Settings --> System -->Storage --> All Devices. Check your Hard Drive for any corrupted data such as your games and profile. If possibly, delete and re-download your profile.

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It could be my connection to the 'net. But I also noticed while browsing the forums that quite a lot of people are having the same issues with the new update. And I noticed that MS just doesn't want to admit that there is something wrong with their update.

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Greetings, Karadrath. I'm sorry to hear you're having some trouble with the recent update. I would be more than happy to do some troubleshooting with you so we can get down to the root of the issue. To start, did you encounter any error messages or codes while updating?
 

In addition, can you tell me a little more about what you mean by "I can't talk to my friends or play my games from the HD"? I'm not sure I quite understand the issue. If you are getting disconnected when attempting to launch a game, that can likely be resolved by redownloading your profile as others have mentioned. Have you given that a try yet? If not, please do and let us know the results.
 

Thanks in advance! Standing by if you have any questions.

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