Receiving Status Code: 80150025 - can't find any information about this on Xbox Live.

"Sorry, there's a problem with the Xbox service. Try again later. For help with this problem, go to www.xbox.com/errorhelp.

Status code: 80150025"

I'm trying to change my Microsoft account email address on my Gamertag however I'm receiving a status code that is unknown. I searched the code on error help but Xbox couldn't find a solution.

I have recently received an Xbox One so maybe it's a glitch in the system where i can't change my email address on a 360 because it's registered on an Xbox One?

I have tried changing my Microsoft account email address before but it's a different code when it has been less than 30 days since changing an email address, so I don't know what's up.

 

Question Info


Last updated July 5, 2018 Views 30 Applies to:

Try changing it online instead.   Go to http://www.account.live.com  Login with your current Microsoft Account e-mail address and as soon as your login, under overview you will see primary account alias, and that will show your current e-mail.  Under that you will see the option to add or change primary alias... so just fill in required info and that should do it for you.

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"This email address is already taken. Please try another one."

I've removed the alias from my account (the one I want to change it to) and I'm still receiving the same error message. Sorry, that didn't help. :/

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i had this too!!

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I recently recived a xbox 360 from my uncle and tried to put my microsoft account on their because i will soon be getting an xb1 for my graduation and it told me the same thing so i guess unless Microsoft adresses the issue were all stuck with old accoumts or accounts we forgot the password to so we can't transfer the account over to a friends console or a new console. Hopefully we get this problem fixed because ive speny 500 dollars on the xbla market and dont want to lose it when i transfer to xb1.

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