receiving harasing statements form a online member

well after playing in a online game mode on 3/9/13 me and my friends have been receiving  threatening and harassing  messages and this person also comes into our game lobby and makes statements to my friends wife's and girlfriends saying that he will hunt down and *** their wife's and girlfriends. Also making sexual statements to them , he goes into game chat saying these thing i feel that microsoft  should do something about this but after filing complaints in the past about receiving harassing messages microsoft  did not do anything to people in the past.so i wish microsoft would take these things seriously and ban these people instead of doing nothing because not a enough people file a complaint about the person i feel like people take advantage of these things and buck the system because microsoft  dose not take these things seriously   i hope after the right person reads this that the proper actions will be taken and i hope they improve their complaint center because if they don't things will never change and everyone will continue  to be harassed and while reading this. Think of  what you would do if this was happening or has happened to you and how would you react or handle it .So microsoft you have alot of improving to do and i know alot will agree

THIS PERSONS GAMER TAG IS [GT Removed] - Do not name and shame on the forums. 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

The only way to report this to the Enforcement Team is to report the bad conduct from your console. None of us here can contact the Enforcement Team, they only take reports filed from the console as they don't accept hearsay. For instructions, go to http://xbox.com/support to search on Report Offensive Behavior

or


1.Press the Guide button and select Friends.
2.Scroll right to Players, then select the user.
3.From a game lobby: Select the user.
4.Select View Profile.
5.Select File Complaint.
6.Review the information here and when you’re ready, select File Complaint again.
7.Select one of the following reasons for filing the complaint: Text Message, Voice Message, Voice Chat In-Game Voice, or others that may apply to the issue.

I do also suggest you contact your ISP, get the IP logs showing where the attack comes from, and report it to law enforcement, along with any audio and video recordings you may have as this is a federal, state and provincial felony.

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Do not call out other gamertags on the forums.  It doesn't accomplish anything.

Go into this person's gamertag through your Xbox, and do the following:
 

  • File a complaint under the category of "harassment".
     

Someone working in the Policy Enforcement will investigate your complaint, and take the appropriate action against this person.  *Note* that you will not be informed of what happens.
 

  • Block Communications
     

Using the Block Communications option will prevent that person from sending any voice, in-game chat, and text messages to you.  You will never see any offending message from them.  *Note* that if you send this person a message after they are block, you will unblock them.

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