REALLY!

ok so my mother who plays xbox got her console banned for no reason, im really xbox support you messed up my mother who just plays for fun. this needs to be fixed now!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Yes, REALLY!

Sorry, no fix is available beyond either staying off live with the banned console, or buying a new one, or not using xbox consoles anymore.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Console bans are never over-turned I'm afraid, once banned it is banned permanently.

More information can be found here Important Information on Console Bans and here Console Suspensions

You can try posting here for more answers 14 - My LIVE account was suspended, but the Enforcement team will likely just delete the post and send you to the second of the above links.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

well thank you for helping tho :/

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No problemm sorry we can't help you to the resolution you seek. Talax is quite correct though, your mother will still be able to play games on her console, just all Live features will be blocked from her.

Something worth mentioning as well is that once banned a console loses any warranty it might have had remaining, so if anything goes wrong Microsoft will not fix it. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.