So, after a long day of doing people's taxes, I go to manage a restaurant so as to try and save money for my wedding. After that I get an hour or so to game to relieve stress before I go to bed to do it again. I have never changed consoles, but yet I get prompted with a security check. After entering what WAS the email and password I set up the account with, I get no where. Then after chatting and relaying to them over and over again that the email used was my college email that was erased upon graduation, they call me. Then on to a different chat agent where I get them telling me that the information has been sent to someone else who will send me my new information. Well, to make a long story short, instead of getting some sleep, I might as well make coffee and bash Xbox for a little bit before I head to work. FYI, 3.5 hours is what that process took, and they said it could be at least 24 hours before I get my new information. So if this happens to you, prepare yourself for a stressful few hours and hopefully you don't have to work and are able to drink LOTS!