Really weird xbox signing in issue

Ok, my problem is i cant sign into my console let alone xbox live with my profile, I was getting the error code that meant when searching on here for the code, the solution was that I needed to delete my profile and re-download, this I did and the problem resolved itself for a day, but now when i try to sign in I get the error "cant sign in" and just ask to go to xbox.com/support no error codes or anything.

It is not a connection issue I dont think as all but my profiles, there's 5 on this xbox will sign in fine, they do take a bit of time though.

The xbox connection test shows no issues, it is hard wired in direct to the router.

I'm stumped as to why my profile seems to be causing an issue on this xbox.

Any pointers?

I also have another xbox, when i tried this one i could sign into the console but not xbox live, this time I got the error code 80151907.

thanks

john

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there John! Let's see what we can do to get things sorted.

To start with, I suggest making sure that your account is properly set up with Security Proofs and (if desired) Two-Step Verification. To do that:


Let us know how everything goes and if you have any questions. =) 

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