My son was playing the xbox one the other day when there was a brief power outage. When the system restarted, the buttons on the console wouldn't work. He has to power on and off using the controller. Also a game disc is stuck in the console and he is unable to eject it. Can't do a forced shutdown because none of the buttons work. Everything was working fine before the power went out. Any advice would be appreciated. I have a very frustrated 13 year old. Thanks!