My Xbox one console was banned randomly in the middle of my gameplay. I have no idea why it happened. I called Microsoft and they seem to not have any record of the reason why it was banned. I'm very upset about this and would like to see if someone can uplift the ban on my console. The Gamertag is xX ColdHearted. I've never did anything to get console banned (no hacks, glitches etc). I've been a long time Xbox/Microsoft customer and don't appreciate the treatment I'm receiving on this matter. Can someone please get back in touch with me regarding a uplifting of this console ban. Thank you!