Randomly gone from Gold membership to Silver.

I've been playing Titanfall all evening and I've had no problems, but I've just turned on my Xbox 360 and it says I'm a silver member, even though my Gold isn't meant to run out for another few days and I have it set to auto renewal anyway. I figured maybe Microsoft tried to take my money for Gold and there was a problem with the payment for some reason, so I checked my bank account and I have enough money. I Tried to renew my Gold, but it won't even let me do that.

Anyone else having problems?

 

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Last updated July 5, 2018 Views 0 Applies to:

Had to use a 7 day free trial I got with Call of Duty: Ghosts.

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You're probably better off calling Xbox Support since they can help with your billing issues. Most of us here can't...Sorry.

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Yeah might have to. I was just wondering if anyone else was having problems.

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Probably a good idea to call support.
I had something like this happen a few years ago and it was a pain in the *** to get resolved lol.

I dont mess with that auto renewal crap anymore.

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forums.xbox.com/.../1715709.aspx

All of these people had the same problem.

Most look gold again now though.

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Hey there bentleyma

 

I am going to move this thread over to the Xbox One Support Forums to make sure you are in the right place to get the information and help that you need.

 

Many thanks,

Cloud

 

Note: Moved from Xbox Game Discussion to Xbox One Support Forum (Section 03)

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if you are still having issues please contact @XboxSupport1 on twitter as they are aware of issues and have asked for all concerned to get in touch with them.

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