I am getting randomly but frequently disconnected from Xbox Live. I will drop offline, but am able to immediately reconnect to Xbox Live. Going to the dashboard also immediately reconnects me. This happens both at home and at school (UCLA), and happens whether I am connected wirelessly or wired. I'm using one of the 250g Xbox 360 Slims. All ports have been forwarded, my NAT shows as open.
What Country/State/Province do you live in? - California
Modem brand & model number: ****, Model: TM502G
Router brand & model number: Apple Time Capsule, Model: A1302
Network Connection Type: Wireless/Wired - BOTH
If Wireless, what type of encryption are you using? - AES
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? - Internal
Things you have tried: Power cycling router/modem, connecting directly to modem, using a thumb drive instead of hard drive, sending in Xbox to be repaired (figured it had to be the Xbox... but that didn't fix it), forwarding ports
Is UPnP Enabled? Yes/no/Unknown - No (no option on router)
Is NAT Type Open? - Yes
Any Error Codes you encounter:
W:0000 - 000B
X:0000 - F001
Y:20A8 - 48E0
Z:0000 - 0000
ID:FFFF - FFFF
What type of internet do you have? Cable/DSL/T1/3G? - Cable
Who is your ISP(Internet Service Provider)? - Home: Road Runner (Time Warner), School: ???
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? - No "More Info" option, since i can reconnect with no problem... clicking Status shows the error codes listed above.
I'd really appreciate some help on this one, as it's really confusing me and is extremely frustrating. Please let me know if you need more information! Thanks!!