Hello I was playing minecraft normally and I disconnected and the thing said to go to support and I tried turning the consul and I checked with my brother and he was having the same problem and I have no other choice but to ask you guys I need help.
There was a problem with the servers earlier. I have just attempted to sign in to XBOX, and have done so successfully. So I would continue to keep trying.... and just for good measure if it continues for you, here is another more helpful post.
XBOX Live is currently experiencing issues that are effecting the ability of users connecting to the servers. XBOX is aware of the issue and is currently working on a solution as quickly as possible. If you were ever curious about the status of XBOX Live
servers, you can goto the following URL for up-to-time statuses: