Random disconnecting from XBOX Live, HELP!

What Country/State/Province do you live in?  UK
Router brand & model number: 
Sky Netgear DG934G

Network Connection Type: Wired 

Is UPnP Enabled? Yes/no/Unknown
Is NAT Type Open? Yes
Any Error Codes you encounter: Nope
What type of internet do you have? Cable
Who is your ISP(Internet Service Provider)? SKY
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen?  W: 0000-000B

X: 0000-F001
Y: 20AB-4840
Z: 0000-0000
ID: FFFF-FFFF

Help please :( I can sign in fine and play for a couple of hours but than randomly disconnects and I sign back in normally but its very annoying, am also having a problem receiving messages :/ Thanks 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Your internet speed probably slows to the point that it can't stay connected. My connection occasionally disconnects, but not as often as yours seems to do.

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My download speed is 12 and upload is 1 , but does the slow connection really explain why I can't receive messages?

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bump.

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Are those the speeds you get when you are being bumped? Or are those the theoretical max the ISP provides?

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